Our Services

Welfare & Financial Advice

  • Universal Credit & Benefits Support
  • Help understanding and applying for welfare benefits
  • Debt Collocation & Financial Advice
  • Assistance managing debt and accessing financial relief or budgeting tools

Poverty & Essentials Support

  • Sanitary Products (Period Poverty Relief)
  • Collection and distribution of sanitary items for those in need
  • Hygiene Packs
  • Basic toiletries such as soap, shampoo, toothpaste, deodorant, etc.
  • Clothing Donations
  • Gently used or new clothing for individuals rebuilding their lives after abuse or crisis

Domestic Abuse Support

  • Freedom Programme (12-week course)
  • Delivered in-person or via Zoom for:
    • Women fleeing domestic abuse
    • Men fleeing domestic abuse
    • Male perpetrators (in coordination with Probation Services)

Emotional & Practical Support

  • 1-to-1 Support Sessions
  • Tailored emotional support and guidance for survivors navigating their next steps
  • Peer Support Groups
  • Safe, supportive spaces to connect with others with lived experience

Personalized Budgeting Support Service

The Personalized Budgeting Support Service provides individuals with a tailored approach to managing their finances. Each journey begins with a thorough assessment of the individual’s financial situation, including income, expenses, and existing financial commitments. A custom budget is then developed to suit specific needs and goals.
Key areas of support include:
  • Maximizing Income – Identifying potential opportunities to increase earnings.
  • Effective Cost Reduction – Implementing practical strategies to reduce non-essential spending.
  • Smart Shopping – Guidance on finding the best value for everyday expenses.
  • Building Savings Habits – Encouraging regular saving for both emergencies and future plans.
While the service does not provide regulated financial advice, referrals to trusted, certified financial professionals are available when additional expertise is required.
The aim is to equip individuals with the tools and knowledge to achieve financial stability and plan confidently for the future.

Debt Management Support

This free service offers support to individuals facing the challenges of debt.
It provides practical information on dealing with debt
collectors, understanding their rights, and recognizing
the actions that creditors can and cannot take.

The service also outlines various strategies and
options available for managing and balancing debt,
with the goal of reducing financial stress and
promoting long-term stability.

Other services

  • Crisis Support & Emergency Intervention – Safety
    planning, emergency accommodation referrals, and
    legal advocacy
  • Legal Guidance & Advocacy – Assistance with protective
    orders and navigating family law
  • Safe Housing & Financial Assistance – Shelter
    placements and financial literacy programs
  • Mental Health & Emotional Well-Being – Counseling,
    therapy sessions, and wellness workshops
  • Skills Development & Employment Support – Resume
    building, job training, and interview preparation
  • Support Groups & Peer Mentoring – Peer-led groups for
    emotional support and shared experiences